Smooth Spins Promo Code: How to Claim Our Offers

Claiming an offer: opt in rather than enter a code

There is no promo code to type in for any of our current promotions. Our welcome package, up to £5,300 plus 300 free spins, is unlocked by opting in and funding your account, and the same is true of the day-to-day offers that follow.

Opting in means you tick the offer you want before you start playing. From that moment the qualifying condition is tracked for you, whether it is a £10 first deposit, a 15p slot bet or £20 of play on a selected game. You don't have to remember a string of characters, and nothing is lost because you mistyped something at the cashier.

Joining and claiming, step by step

1. Open your account

   Choose Join at the top right, enter your email address and create a password, then fill in your full name, gender, date of birth and home address. A phone number is used to verify the account. The whole thing takes two to three minutes.

2. Accept the terms and opt in

   Tick the terms and conditions and opt in to the welcome offer in the same step. New customers must be 18 or over, and one account per person is allowed.

3. Confirm your email and log in

   Click the link in the confirmation email, then sign in. On supported iPhones and iPads you can log in with Touch ID or Face ID through the mobile browser.

4. Deposit at least £10

   Our standard minimum deposit is £5, but £10 is the amount that qualifies for the welcome offer. Visa Debit, Mastercard Debit, Apple Pay, Google Pay and bank transfer are all available; a small number of methods are excluded from the welcome offer, so the cashier is the place to check before you pay in.

5. Play and watch your progress

   Your current bonuses and the wagering still to go are shown in your account area, alongside your deposit and withdrawal history and your responsible gambling limits.

Play your way, every day

Join and play

The welcome offer can only be claimed with the first deposit into the account, and it is available once per customer. If you skip the opt-in and deposit anyway, the deposit still lands in full and you can play with it, but that first-deposit reward cannot be applied afterwards.

Rewards that need no code and barely any setup

Plenty of what we run day to day is unlocked simply by playing eligible games. Our promotions are grouped by Slots, Live Casino, Bingo and Free Plays, and each one states the single thing you need to do to take part.

Drops & Wins needs no opt-in beyond placing qualifying bets, so the only thing to keep an eye on is the 15p minimum stake. Free bingo rooms, mega wheels and seasonal promotions run through the year as well, and prizes from the wheels and drops arrive in your account balance rather than as something you have to redeem.

The terms that come with a bonus

Bonus funds carry conditions, and they are worth knowing before you opt in rather than after. These are the numbers that shape how a bonus at Smooth Spins behaves.

• Order of offers. Offers are completed in the order you opted into them. Your wagering counts towards the first offer you joined, then moves on to the next one.
• Your cash stays yours. You can withdraw your real cash balance at any time during a promotion without affecting your qualification, award or prize.
• Withdrawing early ends the bonus. If you cash out before the wagering is finished, the bonus and any remaining bonus funds or free spins are cancelled.
• Daily cash benefit cap. The maximum real cash benefit from our bonuses and concessions combined is £10,000 per day (00:00-23:59 CET), including returns on bets struck with promotional cash.
• Daily win limit. The account win limit is £250,000 net per day.
• Proof of eligibility. We may ask you to confirm you qualify for an offer before it is awarded.

Working through 35× wagering on a £100 bonus

The maths is simple once you put real numbers in it. Take a £100 bonus: 35 × £100 is £3,500 of qualifying bets before the balance becomes withdrawable. Slots count in full, and the biggest stake allowed while the bonus is active is £5 per round.

Those figures assume no wins along the way, which is not how slots actually play out, but it shows the shape of the commitment and whether 30 days suits the way you play. Spread over a month, £3,500 at £1 a spin is a little over 100 spins a day. If that feels like more than you fancy, you can simply play with your deposit and skip the bonus.

One more practical point: keep every spin at or below £5 while a bonus is live. Staking above the maximum bet puts the bonus at risk, and a single oversized spin is an easy thing to do by accident after a win.

Who can claim, and the one-account rule

Our welcome offer is for new players, and the eligibility rules are short. Go through them before you deposit and there is nothing to untangle later.

• You are 18 or over and a new customer
• One welcome offer per customer, and one per household
• The offer is claimed with the first deposit into the account
• A single welcome offer applies across our casino and bingo offers, however many accounts are opened
• Duplicate accounts held by the same person do not qualify
• The qualifying deposit is at least £10, made with a payment method eligible for the offer

Open your account today

Get started

Because identity is checked from your registration details, it pays to enter your name, date of birth and address exactly as they appear on your documents. That keeps verification quick when you come to make your first withdrawal.

If a reward hasn't appeared in your account

Most missing rewards come down to one of three things: the opt-in, the qualifying amount, or the payment method used. Here is the order to work through.

1. Check the opt-in

   Open the bonuses area of your account. Active offers and the wagering attached to them are listed there, so you can see at a glance whether the promotion is running on your account.

2. Check the qualifying play

   Compare what you have done against the offer's condition: £10 deposited and played for the welcome offer, a 15p bet for Drops & Wins, £20 of play for a Mega Hits Wheel spin.

3. Check the payment method

   A few methods are excluded from the welcome offer. If your deposit went through on an excluded one, that is the likely reason the reward did not follow.

4. Talk to us

   Live chat is open 24/7. It starts with an automated assistant and there is a clear option to be put through to a support agent at any point. Email support also runs around the clock, and we answer on Twitter and Facebook.

If your question is about the welcome offer specifically, quoting the promotion service reference ABZ2 helps our agents pull up the right terms straight away.

Playing safely, and how your money is looked after

We are licensed and regulated in Great Britain by the Gambling Commission under account number 39576. Player funds are held under high-level segregation in line with Gambling Commission requirements, kept entirely separate from our operating funds, and SSL encryption protects every connection and payment.

All of our games carry eCOGRA certification, with random number generator outcomes independently tested and published return-to-player figures verified. Verification documents are handled in line with GDPR: a passport or driver's licence plus a utility bill or bank statement dated within the last three months, uploaded in My Account and usually approved within 24 hours.

• Deposit limits by day, week or month, plus net deposit limits
• Session limits and hourly reality checks, which you can set to arrive more often
• Time Out, locking your account from 24 hours up to six weeks with no marketing messages during it
• Self-exclusion from six months up to five years; reopening afterwards needs a phone call to confirm
• We are registered with GamStop and work alongside GamCare and BeGambleAware

Bonuses make play last longer, but they don't change the fact that every spin can lose. Treat the money you deposit as the cost of the entertainment, set a limit that fits your budget, and stop when it stops being fun. Our offers are for players aged 18 and over.