Smooth Spins Registration: Create Your Account and Claim Up to £5,300 + 300 Free Spins

What you need to hand before you sign up

Registration is short, but it asks for real details, because we have to know who you are before you play. You must be 18 or over and registering for the first time: one account per person, and duplicate accounts are not permitted.

• An email address you can open straight away, so you can click the confirmation link
• A password you'll remember
• Your full name, gender, date of birth and home address, as they appear on your ID
• A mobile number we can use to verify the account
• A debit card or a mobile wallet in your own name for your first deposit

Enter your name, date of birth and address exactly as they appear on your passport, driving licence or bank statements. Everything matches up later when we verify the account, and a typo in a street name or a transposed date of birth is the most common reason a check takes longer than it needs to.

Opening your account, step by step

1. Select Join or Register

   You'll find the button at the top right of the site. The form opens with your email address and a new password.

2. Fill in your personal details

   Full name, gender, date of birth and home address. This is what we use to confirm your identity from our own checks, so take an extra few seconds over the spelling.

3. Add your phone number

   We ask for a contactable number as part of verifying the account, and it gives us a way to reach you if we ever spot something unusual on your deposits.

4. Accept the terms and opt in to the offer

   Tick the terms and conditions and tick the welcome offer box if you want it. There's no promo code to type in.

5. Confirm your email

   We send a confirmation email the moment you submit the form. Open it and follow the link to activate the account.

6. Log in and make your first deposit

   Our minimum deposit is £5. If you've opted in to the Welcome Package, you need £10 to qualify for it.

Claim your welcome bonus

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Most people are through the form in two to three minutes. Nothing you enter is lost if you pause: finish the email confirmation step and the account is live.

Confirming your email and your phone number

The confirmation email is the gate between a submitted form and a working account, so it's worth clearing before you do anything else. If it hasn't arrived within a couple of minutes, check your spam and promotions folders and look over the address you typed for a missing letter.

Your phone number sits behind the scenes rather than in front of you. We use it to verify the account and to get in touch directly where that's quicker than email, which is also why it should be your own number and not a shared one. If you change it later, update it in the My Account area so our checks and messages still reach you.

Opting in to the Welcome Package as you register

Our Welcome Package gives new players up to £5,300 plus 300 free spins, and the easiest moment to claim it is during registration: tick the opt-in box on the sign-up form, then fund the account with at least £10 on your first deposit. No code is needed at any point.

The 35× wagering is worked out on the bonus. If your bonus balance is £100, that's £3,500 of qualifying bets before the balance converts to real cash. At the £5 maximum bet per round, £3,500 is 700 spins, so pace it across the 30 days rather than chasing it in one evening.

• Some payment methods are excluded from the welcome offer, so pick your deposit method with the opt-in in mind
• Your real cash balance stays yours: you can withdraw it at any time during a promotion without affecting the offer
• Taking money out before the wagering is finished cancels the bonus along with any remaining bonus funds and free spins
• Offers are completed in the order you opt in to them, and your play counts towards the first one until it's done
• The most real cash you can take from bonuses and promotional concessions combined is £10,000 per day (00:00-23:59 CET)

Your first deposit: minimums, methods and how fast they land

Once the account is active, open the cashier with the Deposit button at the top right, choose your method, enter your details and the amount, and confirm. We don't charge a fee on any of the methods below.

Visa and Mastercard debit cards are the card options on desktop, while Apple Pay and Google Pay are there when you're on your mobile browser. Maximum deposit amounts are set for each account alongside your responsible gambling limits, and the cashier shows the limit that applies to you before you confirm.

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Keep in mind that we pay out to the same method you deposited with, so the card or wallet you choose now is the one your money comes back to later. Choosing a method in your own name from the start avoids a detour when you make your first withdrawal.

Verifying your identity after you join

We start by verifying you from the details you gave at registration, which is why those details matter. Where we need more, we'll ask for photo ID and proof of your address: a passport or driving licence, plus a utility bill or bank statement dated within the last three months.

Documents are uploaded in the My Account area and approval usually comes back within 24 hours. They're handled in line with GDPR and your connection is protected by SSL encryption throughout. In most cases we ask for them around the time of your first cash-out rather than on day one, so getting them to us early simply clears the step in advance.

1. Photograph or scan your ID so all four corners and the whole photo page are visible
2. Pick a proof of address in your own name at the address you registered with, dated within the last three months
3. Upload both in My Account and keep the originals to hand in case we need a clearer copy
4. We may also ask for further identification after larger deposits, a sharp increase in stakes or a significant win

Setting your limits while the account is new

Playing with us should be entertainment, and it carries real risk: money you stake can be lost. The quietest moment to decide what you're comfortable spending is before your first deposit, and every tool below sits in your account from the day you register.

• Deposit limits per day, per week or per month, plus net deposit limits
• Session limits, and gaming time reminders every hour that you can set to arrive more often
• Time Out, which locks the account from 24 hours up to six weeks, with no marketing messages during that time
• Self-Exclusion from six months up to five years; reopening afterwards needs a phone call from you to confirm
• Account Overview, where your deposits, withdrawals, winnings and profit and loss are all in one place

Get started with a welcome bonus

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We're registered with GamStop, the national self-exclusion scheme, and we work alongside GamCare and BeGambleAware if you'd like support from outside the account. Our registration is for over-18s only, and we take age verification seriously for exactly that reason.

The protections that come with your account

Smooth Spins is licensed and regulated in Great Britain by the Gambling Commission under account number 39576. That licence shapes how we register you, how we verify you and how we look after your money.

• SSL encryption on every connection, including your account details and payments
• Player funds held at high-level segregation under Gambling Commission rules, kept entirely separate from our operating funds
• All games eCOGRA-certified, with independently tested RNG outcomes and verified published RTPs
• Identity checks before withdrawals above certain thresholds are released
• Direct contact from us if we spot transactions on your account that look out of character

If the sign-up form won't go through

Most hold-ups come down to small things: a mistyped email address, a date of birth entered in the wrong order, an address that doesn't match the one on your bank records, or an attempt to register when an account already exists in your name. Correct the field and resubmit, and if the form still stalls, we'd rather you asked than guessed.

• Live chat is open 24/7 and starts with an automated assistant, with a clear option to be put through to a support agent
• Email support is also available around the clock
• You can reach us on Twitter and Facebook
• Our Help Centre and FAQ section cover payment topics such as failed card transactions
• If you're asking about the welcome offer, quote the promotion service reference ABZ2 so we can pick it up quickly
• We don't run a telephone line; chat is the fastest route to a person